Q: What are your hours?
A: Our Adoption Center is open Tuesdays, 10am-7pm and Wednesday - Saturday, 10am-6pm. The Buncombe County Animal Shelter is open Monday - Saturday, 9am-6pm.
Q: Is _____ still available for adoption?
A: Our website is updated in real-time. That means the moment an animal becomes available for adoption they appear on our website. The moment they are adopted, they are removed from our website. We cannot hold pets, so if you see a cutie you are interested in, come on over to meet them! Click here to see available DOGS, CATS and OTHER ANIMALS currently available for adoption.
Q: What do I do if I've lost a pet?
A: Please CLICK HERE.
Q: What do I do if I've found a stray?
A: Please CLICK HERE.
Q: How do I surrender my pet?
A: If you are considering surrendering your pet please CLICK HERE.
Q: Are you a no-kill organization?
A: We are actually Beyond No-Kill! Please read more about our unique position HERE.
Q: What is the difference between the Asheville Humane Society and Buncombe County Animal Shelter?
A: In September 2010, Asheville Humane Society, in partnership with Buncombe County, opened the Animal Care Campus. The campus comprises two facilities: Asheville Humane Society Adoption and Education Center (red building) and the Buncombe County Animal Shelter (gray building). Asheville Humane Society is a nonprofit that owns and operates the Adoption and Education Center at 14 Forever Friend Lane. Buncombe County Animal Shelter at 16 Forever Friend Lane is owned by the County and operated by Asheville Humane Society. For adoptions, visit Asheville Humane Society. For lost and found pets, visit Buncombe County Animal Shelter. If you are considering surrendering your pet please click here.
Q: Where are you located?
A: We are just down the street from the WNC Farmers Market in West Asheville, off Brevard Road, then Pond Road, at 14 Forever Friend Lane. Right behind Harmony Motors. The Buncombe County Animal Shelter is the gray building on the right and Asheville Humane Society's Adoption Center is the red building on the left as you drive up.
Q: What do I need to do in order to adopt an animal?
A: Come to Asheville Humane Society's Adoption and Education Center. Take a look around and let us know if you see a pet you'd like to visit with. Our professional Adoption Counselors provide one-on-one counseling to help you select a pet who best fits your family. After you find your perfect match, it's a matter of some paperwork and you'll soon be headed home with your new forever friend! Please bring your driver's license to complete the adoption.
If you are adopting a cat, please bring a carrier, or we have cardboard carriers for purchase for $5.00. If you are adopting a dog, please bring a leash and collar, or you may purchase accessories in our Retail Shop.
Q: How much does it cost to adopt an animal?
A: Adoption fees for dogs vary and most are listed on the website under a pet's profile. If you can't find an adoption fee, please email adoptions[at]ashevillehumane[dot]org. The fee for kittens is $50 and if you adopt two kittens, the second fee is free! All dogs and cats have received a medical exam, been spayed/neutered, microchipped and given all up-to-date vaccines. They all come with 30 days of optional pet health insurance and a free starter bag of food.
Q: Can I bring my pet to meet an animal I wish to adopt?
A: We encourage you to bring your entire human family or housemates when you adopt to ensure everyone is excited about the new addition to your home. You may also bring your dogs for meet and greets in the yard to ensure they also like their new furry friend. Please keep all other pets at home. Our adoption counselors will provide all of the information we have about a pet's history in hopes that you find the perfect match!
Q: How do I report animal abuse?
A: Thank you for your concern for animals in our community. Asheville Humane Society has no jurisdiction to investigate animal cruelty or neglect complaints. We work with the Buncombe County Sheriff's Office and the City of Asheville Police Department to report animal abuse and neglect. To report animal abuse, neglect or cruelty in the City of Asheville, please call Animal Services at (828) 252-1110. To report abuse, neglect or animal cruelty in Buncombe County, please call the Sheriff’s Office of Animal Services at (828) 250-6670.
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