Foster resources
Foster Pet Emergency Information
Emergency Contact
Daytime Emergencies
Monday - Saturday, 9am - 6pm | Call 828-776-1203 or 828-776-0270
After Hours Emergencies
Sundays, Federal Holidays, Monday - Saturday, 6pm - 9am
You must call for approval before seeking outside medical care.
Asheville Humane Society is now using Vidaah for after hour emergencies. Vidaah is an online chat service that provides fosters with immediate, live access to a licensed veterinarian from any device with internet access. The time to connect with a veterinarian through Vidaah is about one minute within logging on and starting a chat, which is about the same amount of time it would take for a foster parent to connect with an on-call staff member using our current system. The veterinarian will discuss the emergency situation with you and will either guide you on what you can do at home until the foster department reopens, or they will instruct you to immediately head to an emergency veterinarian.
Scheduling foster pick-ups or need supplies
Call, email, or text Laura at 828-768-5451 fosteradmin@ashevillehumane.org
Medical questions or medication refills
Call, email, or text Mallory at 828-776-1203 or Ash at 828-776-0270 | mfoster@ashevillehumane.org
Other
All other inquiries can be emailed to foster@ashevillehumane.org
Emergencies
Critical: Use the Vidaah link to the left
Lost foster | Bites that break skin | Severe lethargy/non-responsive | Difficulty breathing | Cold to the touch | Kittens or puppies under five weeks losing weight, not eating, or having severe diarrhea | Broken bones or sudden swelling | Severe lacerations | Injuries to eyeball | Seizures | Toxic plant or substance ingestion | Vomiting blood or repeat attempts to vomit | Male cats screaming while trying to urinate/not producing urine
Urgent: Email or call our daytime number, we will follow up the next day if after hours.
Severe/leaking diarrhea | Vomiting more than twice | Not eating | Limping | Minor injury (minimal bleeding)
Less Urgent: Email or call our daytime number, we will follow up the next day if after hours.
Congestion | Weepy/swollen eyes | Nasal discharge/coughing | Hair loss or skin lesions | "Happy Tail" | Fleas or parasites | Vomiting (1-2x) | Bloody stool | Diarrhea | Cats urinating outside of litter box