Adoption Center open Tues. - Sat., 10am - 6pm (naptime 1 - 2pm) with no appointment needed!


PLEASE NOTE: An appointment is required to surrender your pet, and may take a few weeks due to the high volume of animals currently in our care.* Please call 828.761.2001 x 316. 

(*May vary for farm animals - please contact us for an estimated time.)


Asheville Humane Society's staff and volunteers recognize and understand that surrendering your pet may be a very difficult decision for you and your family. Please know we are here to assist you and to care for your pet. After working with our admitting staff, you may find there are other alternatives than surrendering your beloved pet.

In some cases surrender is the only option. If that is your situation, here are the steps you will need to take to surrender your pet:

**To ensure there is space available for your pet, you will be given an appointment time to relinquish your animal.** You can make that appointment over the phone or in person at the shelter. For more information or to make an appointment, please call our Pet Retention Counselor at (828) 761-2001 x 316. 

You will need to bring:

  • Vet records for your pet
  • Driver’s license
  • Proof of Buncombe County residency
  • A completed owner surrender questionnaire 
  • $25 surrender fee

Please note that appointments take at least 20 minutes. 

Before you Surrender Your Pet

Asheville Humane Society operates the Buncombe County Animal Shelter, the only open-admission shelter in our county. We take in any small domesticated animal (dogs, cats, rabbits, guinea pigs, etc). We cannot guarantee placement in a new home for any animal so before surrendering your pet we ask that you please consider the following:

  • Have you tried to find your pet a new home yourself?
  • Have you asked friends, family, posted online, called other rescues?
  • If you are interested in rehoming your pet on your own, please see our rehoming page here.

What resources would you need in order to keep your pet?

What will happen to my pet when I surrender them?

Your surrendered pet will be compassionately cared for during his/her stay at the Buncombe County Animal Shelter. During that time, the animal will be evaluated medically and behaviorally to identify the animal's adoptability and address any concerns that could restrict, or preclude the animal from finding a new home. Animals made available for adoption go to Asheville Humane Society Adoption Center or to one of the Shelter Placement Partner Agencies. When you surrender your pet you are giving up all legal ownership rights to the animal and legal ownership and responsibility are transferred to Asheville Humane Society. We take the responsibility of your animal’s well-being very seriously and we have a team of compassionate and dedicated animal care specialists who will provide loving care both in the Buncombe County Animal Shelter and in the Asheville Humane Society Adoption Center.